Privacy Policy

The Weston Standard ("we", "us", "our") provides residential cleaning services across Northern Virginia and Washington, DC. This policy explains what personal information we collect when you visit this website or book a service, how we use it, and the choices you have.

The Weston Standard is the controller of the personal information described here. You can reach us by phone at (571) 680-8992 or by email at Thewestonstandard@gmail.com.

Information you give us

When you book a cleaning, send the contact form, or speak with us, you may provide your name, phone number, email address, service address, property details (such as bedrooms, bathrooms, pets, and access instructions), service preferences, scheduling choices, and the content of your messages or notes.

Information collected automatically

Like most websites, our site may record basic technical information about visits, such as pages viewed, device and browser type, and general location. This is used to keep the site working and understand how it is used.

Information from third parties

We receive booking confirmations and payment status from our booking provider, and we display publicly published Google reviews on this website.

• Schedule, confirm, and deliver your cleaning service.
• Send appointment reminders, confirmations, and respond to your questions.
• Provide quotes and manage your recurring service where applicable.
• Improve our website, service quality, and customer experience.
• Keep business records and meet legal, accounting, and tax obligations.

Online booking and payment are provided by BookingKoala. When you book through our site, you give your details directly to BookingKoala, and their privacy policy and terms apply to that transaction. We receive the information needed to schedule and deliver your service.

This website also loads a TrustIndex widget that displays Google reviews, and Google Fonts for typography. Those services operate their own servers, so your browser's IP address may be visible to them when these resources load. Their privacy policies apply to that activity.

We do not add our own advertising trackers to this website beyond the third-party services described above.

• With the cleaning professional assigned to your home, so the visit can be completed.
• With BookingKoala for booking, scheduling, and payment processing.
• With service providers that help us operate, such as website hosting, email, and communications tools.
• Where required by law, or to protect our rights, safety, or property.

Cookies and similar technologies keep the website functioning and let the booking widget remember your session while you choose a service and time. You can control or delete cookies in your browser settings, but disabling them may prevent the booking experience from working properly.

We keep customer and booking records for as long as needed to provide your service, honour commitments, resolve questions, and meet record-keeping requirements. You can ask us to delete information that is no longer needed for these purposes.

We use reasonable administrative and technical safeguards and limit access to people who need it to deliver your service. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may ask us to access, correct, or delete the personal information we hold about you, or ask us not to contact you about our services. Send your request by phone or email and we will respond within a reasonable timeframe. We may need to confirm your identity before making a change.

Our services are intended for adults, and we do not knowingly collect personal information from children under 16. If you believe we have, contact us and we will remove it.

We may update this policy as our services or requirements change. The "Last updated" date at the top of this page shows which version is current, and material changes will be posted here.